Services
We can provide a range of services
focusing on developing and using
technology to support excluded groups, in particular older and disabled
people.
All of our services offer you the opportunity to tap directly into the
research, knowledge and experience that we've built up over many years of
academic research and working with real people to understand how technology
can best be designed to help improve their lives.
Accessibility Audits
We'll review your web site, software application, smartphone or tablet PC
app,
digital content, e-learning resource or other
ICT
for accessibility issues, and provide you with advice on what sort of
barrier may exist and how best to overcome them. We've been doing this for over
10 years, and use our own well-established methodology to reports against
current recognised best practice in accessible design
(W3C WCAG, Section 508).
We can provide reports tailored for all audiences and all levels of
technical capabilities; we can also provide multimedia audits
where we use video and audio to present the findings of our reviews.
We also offer a dedicated web authoring tool accessibility review
service. This covers Content Management Systems (CMSs), Virtual
Learning Environments (VLEs), web sites that support user-generated content,
and other web-based content creation tools. Are you
sure the tool you use or make supports all users, regardless of their
technical skills, in accessible content creation? If not, we can help you
identify weaknesses and how to overcome them.
User Research
We have access to a large pool of older and disabled
participants who we can engage to carry out evaluations of your web
site or software application. In return you get an insight into how
'usably accessible' your resource is.
Are you interested in the accessibility of your technologies in
out-of-laboratory conditions? DMAG can conduct long or short-term
ethnographical studies of the everyday interactions (accessibility, use)
of real people with real technologies in real-life settings. DMAG can also
provide you with tailored ethnographical reports.
We can engage people who have moderate to severe visual, hearing, physical
and/or cognitive impairments. Members of our older participant group have a
very diverse set of capabilities, experiences and attitudes to technology so
can provide particularly valuable feedback on the usability and usefulness of
technology products to seniors.
Additionally, should you be interested in identifying the elements that
attract the most attention - as well as those elements that are ignored -
we can evaluate your web site or software application using
eyetracking technology.
Consultancy & training
We can advise on accessibility and inclusive design at all stages of a
digital resource development lifecycle. The earlier we're involved, the
more effective we can be!
We're happy to provide hands-on training in accessible web
design and evaluation; either here in Dundee or at a venue of your choice.
Advice on Accessibility
Policy
If you are unclear about the most appropriate or effective approach to using
or providing technology in a way that includes rather than excludes staff or
customers, we can help. We'll provide advice on how to develop and
implement an organisation accessibility strategy in a holistic,
creative - and pragmatic - manner, so that you are not constrained by extreme
interpretations of guidelines or legislation.
We can provide advice on technology procurement and
accessibility - how to ask for accessibility in the right way, and how
to ensure that you've got what you ask for.
If you're conducting or putting together a research project
and want advice or support on how accessibility needs to be considered in the
technology you use or create, we'll be happy to help.
Disclaimer
Note that we are not lawyers, so any advice we provide relating to
legislation is our opinion as accessibility specialists. We always
recommend you seek professional legal advice on your obligations under
disability discrimination legislation or any other relevant
legislation.
Advice on Emerging Technologies
As the Web becomes less a collection of static documents and more a
suite of applications supporting increasingly diverse and complex
interactions, so a plethora of new technologies are emerging to allow
web developers to suport this interactivity. While technologies such as
HTML5 and
AJAX,
and off-the-shelf user interface libraries, can help
developers create engaging and powerful rich internet applications,
these technologies bring with them new accessibility challenges.
We can provide advice on accessibility and use of emerging technologies,
so that the rich internet applications you create are as accessible as
possible.
Speaking
If you would like us to speak at your event on any accessibility
related topic - web accessibility, inclusive design, accessible digital
content authoring, for example -
just let us know.
Interested?
Contact
dmag@computing.dundee.ac.uk to discuss your
requirements.